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Privacy Policy

Learn how we collect, use, and protect your personal information.

Effective Date: January 15, 2025

Last Updated: January 15, 2025

1. Introduction

Welcome to Artivio ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://artivio.hegy.xyz (the "Service") and use our AI-powered image generation platform.

By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, do not use our Service.

2. Information We Collect

2.1 Personal Information

When you create an account or use our Service, we may collect the following personal information:

  • Account Information: Email address, username, and authentication credentials managed through Clerk authentication service
  • Profile Information: Display name and profile preferences
  • Payment Information: Billing details for paid subscriptions (processed securely through third-party payment processors)
  • Communication Data: Messages you send to us for support or inquiries

2.2 Usage Information

We automatically collect information about how you use our Service:

  • Image Generation Data: Text prompts, selected AI models, image dimensions, style preferences, and generated images
  • Usage Metrics: Number of images generated, subscription plan usage, and feature utilization
  • Technical Data: IP address, browser type, device information, operating system, and access times
  • Analytics Data: Page views, user interactions, conversion events, and performance metrics collected through Google Analytics and Google Tag Manager

2.3 Stored Content

We store the following content you create:

  • Generated Images: AI-generated images are stored on Cloudflare R2 storage and served via CDN
  • Image Metadata: Creation timestamps, associated prompts, model information, and image specifications
  • Generation History: Record of your image generation activities for account management and service improvement

3. How We Use Your Information

3.1 Service Provision

  • Provide and maintain our AI image generation service
  • Process your image generation requests using Cloudflare AI services
  • Manage your account and subscription plans
  • Track usage limits and enforce plan restrictions
  • Store and organize your generated images

3.2 Service Improvement

  • Analyze usage patterns to improve our AI models and features
  • Monitor service performance and reliability
  • Develop new features and capabilities
  • Conduct research and analytics to enhance user experience

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

We share information with trusted third-party service providers:

  • Clerk: User authentication and account management
  • Cloudflare: AI image generation services and content delivery
  • MongoDB: Database hosting and data storage
  • Google Analytics/Tag Manager: Website analytics and performance tracking
  • Payment Processors: Secure payment processing for subscriptions

5. Data Storage and Security

5.1 Security Measures

We implement industry-standard security measures:

  • Encryption of data in transit and at rest
  • Secure authentication through Clerk's enterprise-grade system
  • Regular security audits and monitoring
  • Access controls and authentication requirements
  • Secure API endpoints with proper authorization

6. Your Privacy Rights

You have the right to:

  • Access your personal information and generated content
  • Update or correct your account information
  • Download your generated images
  • Delete your account and associated data
  • Opt-out of marketing emails and promotional communications

7. Cookies and Tracking Technologies

We use the following types of cookies:

  • Essential Cookies: Required for basic site functionality and authentication
  • Analytics Cookies: Google Analytics cookies to understand site usage
  • Performance Cookies: Monitor site performance and user experience
  • Preference Cookies: Remember your settings and preferences

8. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: chlibekbusiness@gmail.com

Website: https://artivio.hegy.xyz

Legal Notice: This Privacy Policy is designed to be comprehensive and compliant with major privacy regulations. However, it should be reviewed by qualified legal counsel to ensure full compliance with applicable laws in your jurisdiction.